The
kitchen whitegoods market, including cookers, rangehoods, dishwashers and
refrigerators, is strong with more than 600,000 cooking appliances, 650,000
refrigerators and 200,000 dishwashers sold in Australia every year. Steady
growth is expected through to the year 2000. According
to a survey among retailers, shoppers for whitegoods are becoming smarter,
demanding higher quality and better value for money. In
a market which has seen a strong influx of imports since tariffs were cut during
the 1980s, Chef has retained more than a one third share in its traditional
cooker sector and remains the biggest selling brand in the market. Market
trends in the cooker sector have shown a move away from upright models to wall
oven and cooktop combinations. There is also a trend away from gas ovens to
electric, while the market for cooktops is increasingly towards gas, reflecting
a change in lifestyle to quicker meals and Asian style cooking. Chef
has had an impressive record for innovation throughout its history, starting
with Australia’s first all pressed metal cooker in 1948. At the same time, the
company patented the first stainless steel three-part stove burner. Until then,
burners had been made from cast metal. Since
then, Chef has achieved many milestones for Australian-made products including
the introduction of the gas wall oven in 1968, Australasia’s first catalytic
“self-cleaning” enamelled oven in the same year and the first natural gas
burner in 1972. Chef was the first in Australia to introduce white glass in its
cookers. The
company’s manufacturing methods have also been pioneering.
In 1978 it became the first company in the world to apply two coats and
one fire wet-on-wet cover coat enamelling system to high volume production. It
followed this breakthrough in 1982 when it became the first company in the world
to install a dedicated tailor-made luminous wall grease firing furnace for oven
chassis. In
1998 Chef released the Chef Professional, a top-of-the-range stainless steel
upright cooker that includes Australia’s first steam-capable domestic oven and
a raft of other innovations for serious domestic chefs. Plumbed water for the
steamer is a world first for domestic ovens. Chef
has been selected as the main supplier of domestic appliances for the 2000
Olympic Games Village in Sydney. The
Chef brand dates back to 1937 when Scottish immigrant Edgar Ferrier and his sons
Sidney and Frederick began making cast iron stoves in a shed at the bottom of
the garden of their home in the Melbourne suburb of St Kilda. The Chef name was
the brainchild of Edgar’s wife Rosa Mary. Immediately
after the end of the Second World War, the company E. S. & F. Ferrier moved
first to a factory in North Fitzroy and later to Brunswick. In 1948,
Australia’s first pressed sheet metal cooker rolled off the Chef production
line. It met instant success and marked the commercial beginning of the Chef
brand. But
E. S. & F. Ferrier ran into financial trouble and was sold in 1961. By
1964, the company was back on its feet, producing 35 cookers a day and expanded
its range to include solid fuel stoves and a range of room heaters. In
1972, Vulcan bought Chef. It was the beginning of a period of takeovers which
would see ownership of the company change hands four times in 16 years. Since
1988, when South Australian Brewing bought the business, ownership has remained
stable, although South Australian Brewing changed its name to Southcorp Holdings
in 1994. Through the changes, the company’s management team remained stable
and both profits and production rose steadily. Today,
Chef is a thriving, innovative organisation with more than 700 employees. They
produce more than 1,000 cookers a day in about 300 different models and styles.
Chef products can be found in the Pacific Islands, Asia, the Middle East, the
United States, Canada and Europe. Last year, 16,000 units were exported. As
Australia’s number one domestic cooking appliance brand, Chef is synonymous
with cooking in Australia. Located
in Brunswick, Victoria, Chef designs, develops and manufactures a full range of
domestic cooking appliances. Product
development is based on extensive market research, working closely with
consumers to understand their needs and how today’s products can be further
improved for tomorrow’s consumer. The
present range of domestic cooking appliances includes electric and gas wall
ovens, cooktops and upright cookers as well as rangehoods. The
built-in range of wall ovens and cooktops is made up of three distinct
ranges/styles targeting different segments of the market. The Chef Select range
is aimed at the value-oriented consumer, the Chef Classic range is for the
traditional cook and the top of the range is Finesse by Chef. Chef
offers a wide choice in wall ovens and cooktops, with colour options including
the increasingly popular stainless steel. Some of the features which have
distinguished Chef from its major competitors are a large 80 litre oven
capacity, a generous range of oven accessories and the power-ful 17 Mj wok
burner to cater for the growing demand in Asian-style dishes. Freestanding
upright cookers range right up to the 900mm gas and electric model with a fully
programmable electronic clock. Chef
also continues to build a range of products specifically for campers, as well as
elevated ovens designed to sit on benchtops with a separate grill, for the
replacement market. To
coincide with the 50th Anniversary of Chef, the commemorative “King of
Uprights” Chef Professional was launched in 1998. The Chef Professional is the
first Australian manufactured and marketed domestic cooking appliance
incorporating a unique steam facility. This
900mm upright cooker is hand crafted in stainless steel, and includes six gas
burners (including a wok burner), 93 litre electric multifunction oven, steam
cooking, fully programmable electronic clock, heat curtain, cool touch doors,
and is approximately 95 per cent Australian content.
The Chef Professional typifies Chef’s dedication to product excellence
and innovation through cooking performance and ease of use. In
1999 the Chef brand has been repositioned to become ‘The Kitchen
Specialist’, offering a comprehensive range of cooking appliances and
dishwashers. The repositioning strategy also presents to the market a new brand
logo and two distinctive new designs based on consumer research. Chef
is repositioning itself as a mainstream kitchen brand - not just a specialist
cooking brand. Supporting Chef’s new look and brand position as ‘The Kitchen
Specialist’ is an exciting new media program that starts with a more
contemporary, fully researched logo. The design typifies a bold new era for Chef
as the brand extends beyond its traditional realm of cookers into dishwashers. The
media program is spearheaded by a new lifestyle TV advertising campaign. A
variety of upbeat scenarios depict independent, contemporary people in both
social and professional environments, illustrating how, with a Chef, life is
easier in the kitchen. Another
major part of the total kitchen focus is the release of a comprehensive Kitchen
Specialist Brochure for the Chef Classic range, covering every aspect of kitchen
planning, design, decor, surface choices, cooking media, and hints and tips on
storage and appliances. The brochure is designed to become a handbook for anyone
planning, renovating or re-fitting their kitchen. With
50 years of experience in the kitchen, Chef has always kept pace with
Australians’ way of life and has been very much a part of the changes along
the way. In fact, Chef has led the way in the market for most of its history. As
Australia has become a more multi-cultural society that enjoys an increasingly
varied array of foods and cooking styles, Chef has evolved. Chef’s
focus is built firmly around the fact that people no longer want to devote their
home life - and their time - to old-fashioned cooking techniques and the
clean-up that goes with it. As
Australia’s Kitchen Specialist, a big part of Chef’s design thinking is to
make its entire range of appliances more versatile, efficient and easy to use -
as well as fashionable and stylish additions to the entire home. The objective
is to make the kitchen experience both more enjoyable and easier. Like
no other brand, Chef truly is ‘The Kitchen Specialist’.
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The
name Chef was created by Rosa Mary Ferrier and was given to the very
first model that came out of the family’s garden shed factory in the
Melbourne suburb of St Kilda. |
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The
original logo, which featured on all Chef products until it was updated
in 1994, was developed by a young graphic designer in 1937 from a concept
by Sid Ferrier. He paid her 10 shillings. |
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Chef
is the cooker market leader with 40% market share, and also has 96%
prompted consumer awareness as a cooking brand. |
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5.5
million Chef cookers have been produced since 1948. |
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The
Chef Professional was displayed in the Harrods (England) 1998 Christmas
windows. |
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The
first country to which Chef exported was Hong Kong in 1965. |
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More
than a billion meals have been prepared on Chef cookers since 1948. |
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