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ownership remains the great Australian dream, and over the past 50 years no
product has come to symbolise that dream more than the Hills Rotary Hoist
clothes line. Since
its invention in a suburban Adelaide wash shed in 1946, the Hills Hoist has
become almost an obligatory addition to the Australian backyard.
Such is the market recognition of this brand that in 1994, when Hills
sold its five millionth Hills Hoist, it was a national event. During
the last two decades Hills has taken disciplined and innovative initiatives with
the objective of diversifying into new markets and taking advantage of the
product opportunities which those markets present. As
a consequence Hills now operates successfully in three market segments: Home
and Hardware Products Group which embraces the Hills range of outdoor clothes
dryers, ironing boards and other laundry products, children’s swings and
trampolines, ladders, wheelbarrows, screen and security doors and garden
sprayers. Hills
Building and Industrial Products Group which is heavily involved throughout
Australia as a major supplier of roll formed cladding and structural building
products, precision sheet metal components, welded steel tube and galvanising
services. Hills
Electronics Group which is Australia’s market leader in relation to television
antennae, satellite dish equipment, commercial TV signal reticulation and
reception devices. This Hills
Business Unit leads the Australian market in innovative design and supply of
commercial and domestic security systems, CCTV systems and associated equipment. |
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In
just 50 years Hills has achieved what most companies aspire to, but few achieve.
The Hills Rotary Hoist has become an emblem of Australian enterprise and
an icon of Australian culture. It
is considered as Australian as a Vegemite sandwich, a quality which has been a
powerful selling point for generations of young Australians setting up their own
home. The
immense size of this achievement is reflected in the fact that hardly a day goes
by when Australians do not encounter a Hills product in their lives. That in
itself is a credit to Hills’ high degree of innovation and its ability to
adapt to changing times. |
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In
1946, Hills revolutionised wash days with the Hills Rotary Hoist, and today it
is continuing to make laundry chores easier with products like the pride of its
outdoor clothes dryer range, the Foldaline Compact Plus. Hills
exports its products both to the sophisticated markets of North America,
Germany, Italy, the United Kingdom and New Zealand and to emerging markets in
the Philippines, Latin America, South Africa, Indonesia, Papua New Guinea,
Malaysia and China. Frequently
this activity has needed Hills’ marketing skills to introduce product concepts
previously unknown to the region’s consumers, or the ability to compete
successfully with incumbent manufacturers and suppliers.
Hills has met with significant success in the context of its consumer
products, television reception equipment, security systems, industrial ladders
and metal tube products. Not
only does Hills export to the world but it also has quality accredited
manufacturing plants in the United Kingdom, where outdoor drying and laundry
products are produced, and in New Zealand, where it manufactures outdoor drying
products and TV antennas, and distributes the full range of Hills products. Hills
holds a large share of many markets in which it operates.
In the case of its outdoor clothes dryers it has set world standards,
leaving others to follow. It remains the brand of clothes line best known by Australian
consumers. Meanwhile,
Hills has also developed into Australia’s leading manufacturer and supplier of
television reception antennas and teledistribution equipment.
The recent introduction of pay television in Australia has provided Hills
with further expansion. The
company is also a part owner of Radio Frequency Systems Pty Ltd (RFS), which
produces telecommunications equipment for domestic and international sale.
Hills
operates its own large tubing division and owns Woodroffe Industries, a major
manufacturer of metal products for the building industry and of precision metal
products for a variety of uses. |
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Each
of Hills three business groups is committed to an ongoing program of product
innovation to predict and meet the markets needs. Executives of the company persistently travel overseas both
to forge long term relationships with international market leaders and to ensure
that the most current product and manufacturing technologies are utilised to the
benefit of its customers both internationally and in Australia. The
Home and Hardware Products Group has maintained its leadership position by
virtue of introducing Galaxy ladder levellers, and a new range of single sided
step ladders, both designed to improve safety in the workplace.
Major innovations have been introduced to the Playtime product range of
children’s swings and trampolines. The
HomeGuard range of screen and security doors has been redesigned and improved.
As Australia’s leading manufacturer of wheelbarrows Hills has assisted
retailers and consumers with the introduction of a CKD range of wheelbarrows and
the building trade will gain efficiencies by utilising a new poly tray
wheelbarrow which has a pouring lip to facilitate the pouring of concrete into
tightly defined areas. |
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Hills
Electronic Group now leads the Australian market with a comprehensive range of
space protection equipment designed for use in both commercial and domestic
environments. Acquisition of the
highly respected Paycom CCTV business and its alignment with Hills’ existing
Vicam product range now puts the company in the vanguard as the premier supplier
of camera surveillance equipment for banks, gaols, public transport systems and
other sophisticated commercial applications which not only demand the worlds
best products but also a supplier of undoubted integrity.
Hills qualifies on both counts. Hills
is Australia’s only manufacturer of satellite dishes and has been able to
significantly meet the demands of the emerging Pay TV industry in Australia. The
Building Products Group has enhanced its position as a manufacturer of roll formed metal tube by winning major
contracts to supply the needs of Australia’s leading furniture manufacturers
and added value tubular components for the white goods appliance industry.
This Hills Business Unit has also been chosen as the manufacturer of tube
which will be utilised in the production of spectator seating at the Olympic
Games in Year 2000. This follows success in being selected as the preferred
supplier of similar facilities at the Atlanta Olympics. Through
its shareholding in Radio Frequency Systems (RFS), Hills produces
telecommunications equipment such as microwave distribution systems and antenna
panels for cellular telephone systems. RFS
has supplied antenna structures for Australia’s Over-the-Horizon Radar
project, which monitors the country’s northern coastline. The
Hills subsidiary Woodroffe Industries services a broad cross-section of
customers in the construction, telecommunications, defence, electronics and
leisure industries. Products range
from roofing and walling, gutters, metal fascia, windows and skylights, fencing,
downpipes, carports and verandah materials through to cabinets for sophisticated electronic equipment, and soft
drink dispensing units. |
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As
one of Australia's icon brands, Hills has enjoyed an extremely high profile.
Research shows a very high recognition factor, with unprompted recognition at
82% and total recognition at almost 100%. The
company's key promotional focus is to align with its customers to provide
tactical campaigns to sell product from the retailer's shelves. This strategy
has seen Hills build strong links with major retailers throughout Australia. Additionally,
the company takes every opportunity to maintain brand awareness in the community
at large. |
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The
Hills brand is now respected both in Australasia and internationally.
Although without doubt this position had its genesis in the Hills clothes
hoist it has been sustained and expanded by the company’s commitment to
innovation, product quality and an absolute commitment to servicing its
customers needs with enthusiasm and integrity. Australian
homes use an average of just over four Hills products, surely a unique position
for a manufacturer of consumer durable products. Industry, government instrumentalities and commercial
organisations, increasingly have come to depend on Hills ability to design and
manufacture a wide range of individual products to meet their needs. From
clothes dryers to metal tube, satellite dishes to metal fencing material, hot
dip galvanising to military radar systems, CCTV camera systems to
telecommunication towers, Hills Industries Limited is Australia’s leader. |
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| Hills has manufactured and sold over 7 million clothes dryers around the world. | |||
| Hills has manufactured over 100 million metres of metal tube. | |||
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Hills has used over 600,000 tonnes of Australian steel strip in the
manufacture of its products. |
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Since incorporation as a publicly listed company in 1957 Hills has never
failed to declare a profit for its shareholders. |
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Hills staff represent over 30 ethnic groups from around the world. |
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