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The
first small electrical appliances appeared in the early 1900s. From humble
beginnings, the industry has developed into a substantial market of
approximately eight million units valued at more than $500 million a year. There
are five core categories: Food Preparation, Cooking, Beverage, Personal Care and
Household Appliances. Australians have embraced small appliances with gusto -
the average household has approximately eight small appliances. Key products
like irons, toasters, and kettles have become household necessities,
approximately 65% of which are purchased to replace old or broken appliances,
the remainder are gift-giving or first-time purchases. Competition
has intensified since the mid-80s when tariffs protecting the industry began to
fall. By the early 90s most tariffs had been removed and cheap imported products
from Asia began flooding the market. Today more than 80% of all small appliances
sold in Australia are imported. Market
growth is primarily driven by product innovation, resulting in the development
of new categories and constant functional improvements. Product design, colour
and finishes such as stainless steel are experiencing a resurgence, generating
renewed consumer interest. |
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The
‘Mixmaster’, ‘Electric Frypan’, ‘Toastermatic’ and ‘Steam Iron’
are just some of the Sunbeam appliances which have become Australian icons,
found in millions of homes around the nation. The
Sunbeam Mixmaster (Model 9B), launched in 1948, was the first small appliance
manufactured in Australia on a large scale. It was an instant success selling
more than 725,000 units in the 10 years to 1958. In
1956 yet another Australian icon was born, the Sunbeam Electric Frypan. By 1973
Sunbeam had sold three and a half million frypans, one for every three people in
the country. Sunbeam’s entire range of frypans is still manufactured at the
Campsie plant in Sydney. The
Toastermatic was launched in 1960 and manufactured in Australia for more than 25
years. It automatically lowered the bread, cooked it to perfection, and then
raised it gently when ready - a true innovation in the 60s kitchen. Sunbeam
has continued to innovate, and in 1984 launched the ‘Selectronic’ iron that
won an Australian Design Award. It was the world’s first electronic iron and
featured a patented ‘automatic safety cut-out’ which represented a
significant advance in safety. This feature was then licensed to manufacturers
around the world. 1984
also saw the launch of the first plastic jug-style kettle, designed and
manufactured by Sunbeam Australia. The aptly named ‘Express Kettle’ utilised
‘fast-boil’ technology, boiling one cup of water in 30 seconds. It
revolutionised the kettle market and immediately took Sunbeam to the number one
position, selling more than 200,000 units in the first 12 months. In
the late 80s, Sunbeam introduced the ’12 Month Replacement Guarantee’ across
its entire range of products. This was an Australian and world first, the
success of which was based on the company’s high quality manufacturing
standards. Subsequently, Sunbeam was awarded ‘Supplier of the Year’ for
their bold commitment to product quality and customer satisfaction. This
commitment is evident in the multitude of design and industry awards that
Sunbeam has won over the years. The ‘Pro Steam’ iron range was named
‘Small Appliance of the Year’ in the early 90s, and has since dominated the
market for nearly a decade. Sunbeam’s ‘Pie Magic’ won ‘Best and Most
Innovative Small Appliance’ for 1993 after it sold more than 210,000 units in
its first 12 months - an outstanding performance for a new product concept. In
1994 the Sunbeam ‘Toast N Crumpets’ toaster won ‘Product of the Year’
for its innovative crumpet cooking function. In
1994 Sunbeam celebrated the production of its 10 millionth iron. Sunbeam USA was
so impressed with the quality and performance of the Australian designed and
manufactured ‘Pro Steam’ iron, it contracted the Australian design team to
redesign the range for the US market. Many
other products successfully marketed by Sunbeam Australia, including the
‘Oskar’ Food Processor, the ‘Mixmaster’ and ‘Pie Magic’, went on to
become best selling appliances in the USA. In
1999, the ‘Quantum’ cordless kettle became the first small appliance to win
two Australian Design Awards, continuing tradition of excellence in product
development. |
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Sunbeam
Corporation, USA - formerly known as the Chicago Flexible Shaft Company (CFSC) -
was established in 1897 as a manufacturer of sheep shearing equipment. In 1910
it diversified into small electrical appliances with the launch of the
‘Princess’ dry iron. Such was the success of this product that a separate
division was created to market appliances, and in 1921 the Sunbeam brand was
launched. In
Australia, Sunbeam’s history dates back to the Sydney-based Cooper Sheep
Shearing Machinery Pty., established in 1902 to import shearing equipment from
the Chicago Flexible Shaft Company. In
1914, CFSC acquired the Australian operations and changed its name to Cooper
Engineering Co. (CEC). It continued to manufacture in Chicago until unfavourable
exchange rates, brought about by the onset of the Great Depression, rendered
this arrangement unprofitable. In 1933, CEC began local production of sheep
shearing equipment in Waterloo, Sydney, and continued to import appliances from
the USA. By
1948, the first Australian-manufactured small appliance was launched – the
Sunbeam ‘Mixmaster’. It was an instant success. With CEC’s increasing
involvement in the small appliance market, the need for a second manufacturing
plant was apparent. In 1951 an 11 acre site was purchased in Campsie, Sydney,
and production began in 1954 with the ‘Cooker/Deep Fryer’ and ‘Mixmaster
Junior’. On December 12 1952, the company changed its name to Sunbeam
Corporation Limited. It
was not until 1955 that the appliance revolution really took Australia by storm,
with the introduction of three new products: the Sunbeam ‘Pop-Up’ toaster,
‘Electric Frypan’ and ‘Ironmaster’. Since the late 50s, Sunbeam has
introduced hundreds of new products and is one of the few companies still
manufacturing appliances in Australia. |
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In
1999, Sunbeam’s range consists of more than 180 electrical appliances,
including: irons, toasters, kettles, blankets, frypans, barbecues, bread makers,
snack makers, compact ovens, rice cookers, steamers, food processors, mixers,
blenders, knives, can openers, coffee makers, juicers, plaque removers, hair
dryers, hair clippers and massagers. Despite
this diverse range of products, the focus of Sunbeam’s business remains in
line with its heritage - irons, toasters, kettles and frypans. |
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In
the late 90s Sunbeam’s new product development process has been dramatically
accelerated, resulting in five times the number of new products released each
year compared to that of the late 80s. Despite tighter development schedules,
Sunbeam continues to design, engineer and manufacture world class products that
in many instances lead the international market. In
1998 Sunbeam launched the Quantum range of appliances setting new standards in
product quality and contemporary styling. Leading this range is the ‘Quantum
Plus’ cordless kettle which gained immediate market acceptance. The
‘Quantum’ range also includes the sleekly styled ‘Hi-Lift’ and ‘Toast
& Crumpets’ toasters. The
innovative ‘Kettle King’ outdoor electric barbecue was launched in 1998 to
capitalise on changing consumer lifestyles. Its compact, easy-to-assemble design
is ideal for high-density dwellings, where space is limited and electricity is
the most convenient fuel source for barbecuing. In
late 1998, Sunbeam launched ‘Pure Source’, Australia’s first
power-assisted water filtration system, designed to cater for the growing demand
for safe, fresh-tasting drinking water. Sunbeam predicts that it will be new
categories such as this that will drive the electrical appliance market into the
next century. Sunbeam
created excitement at Christmas 1998 with ‘Cool Stuff’, a range of novelty
products designed to capture a slice of the children’s gift-giving market. The
cool ‘Avalanche’ ice shaver; Dinosaur-shaped ‘Popasaurus’ popcorn maker;
and ‘Mmooo Snack’ cow sandwich maker, captured the imagination of the
retailers and consumers alike. |
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Sunbeam’s
advertising and sales promotion campaigns focus on new products in the key
selling periods of Mother’s Day, Father’s Day and Christmas. The
‘Pure Source’ was launched with a television infomercial, national magazine
and publicity campaign to create awareness. Product sampling was also used to
generate positive word-of-mouth and accelerate consumer acceptance. The
‘Cool Stuff’ novelty range was launched with a television commercial
‘Rowan’s Home Cooking Show’ and was supported by a fully integrated
communication program including colourful packaging, cross-selling brochures,
and publicity-driven colouring-in competitions. Recent
sales promotions have utilised sweepstakes and gift-with-purchase offers,
designed to stimulate brand switching and further reinforce the Sunbeam
franchise. Examples include: ‘I love Sunbeam’ Gold Heart and Chain Giveaway,
‘You Can Count on Sunbeam’ Win a Diamond Solitaire and ‘Sunbeam Cooking up
a Storm’ Family Circle Bonus Cook Book offer. Sunbeam
also utilises packaging as a primary vehicle to maximise in-store impact and
provide essential information to simplify purchase decisions. |
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The
Sunbeam brand was built on total commitment to the highest quality standards. As
a result - ‘One Sunbeam Appliance Sells Another’. Sunbeam’s
advertising reinforces the brand’s positioning. ‘Give Sunbeam. Give lasting
pleasure’; ‘Give me Sunbeam anytime’, ‘Works better. Lasts longer’.
Today, ‘You can count on Sunbeam’ encapsulates the brand’s heritage,
quality and reliability. |
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| The name Sunbeam is derived from the statement: ‘Best Electrical Appliances Made’, under the Sun. | |||
| The Sunbeam brand name and logo were launched in 1921. |
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The first small appliance manufactured on a large scale in Australia was
the famous Sunbeam Mixmaster in 1948. |
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Sunbeam began as a sheep shearing equipment supplier and is still the
market leader today. |
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The Sunbeam head office in Campsie, Sydney is located on Sunbeam Lane. |
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