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Although
a lack of complete market information makes tracking the pure coffee segment
difficult, it is clear that this area of the general beverage market has
exhibited extraordinary growth over the past five to ten years. A survey
recently undertaken by market analysts BIS Shrapnel, indicated that the simple
cappuccino has become Australia’s third most quaffed beverage, behind milk and
carbonated drinks. Historically
a country preoccupied with tea and instant coffees, Australia has now embraced
espresso style coffees with a passion, to a point where cafes line the streets
and shopping malls of all major centres. Even
more surprising perhaps is the fact that sales of espresso coffee through
supermarket channels are now worth around $58 million, and is consistently
growing faster than the sizeable instant coffee market. The main factors
limiting growth in the home consumption area continue to be the need for further
equipment, in the form of plungers, dripolators and espresso machines. |
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Australia’s
No. 1 pure coffee company, Vittoria, has pioneered the Italian style espresso
coffee into the Australian market over the past 40 years. Vittoria’s coffee
credentials are impeccable. Crafted by experts where expertise is a family
tradition and steeped in its Italian heritage, Vittoria is the leading coffee
brand sold in supermarkets, coffee lounges and restaurants. Along
with the growing cafe society, Vittoria is at the forefront of a massive
consumer education campaign, teaching coffee drinkers to appreciate the quality
and taste of pure coffee. This knowledge is setting new standards in coffee
served throughout Australia. Vittoria
is proud of its leadership in the development of Australian coffee culture.
Although it is not entirely unexpected, since the company pioneered taking an
Italian style espresso coffee blend to consumers through supermarkets in 1983.
At that time critics claimed it was not a viable proposition to introduce the
cosmopolitan appreciation of pure coffee to mainstream Australia. Vittoria
rejected this criticism and championed the establishment of the cafe scene,
which in many instances has replaced the ‘pub’ as a local meeting place. The
company’s coffee production plant in Ryde, New South Wales roasts more than
50% of the total 2.5 million kilograms of pure coffee consumed by the Australian
retail market annually. The plant has one of the most modern roasting and vacuum
packaging plants in Australia. The
Group, with one of the largest sales forces in the country, is set to achieve
retail sales in excess of $100 million in the next year. |
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The
Cantarella Group (manufacturers and marketers of Vittoria Coffee) was
established in 1947, when brothers Orazio and Carmelo opened a small retail
outlet selling imported Italian foodstuffs in the heart of Sydney’s major
produce market. During
these early post war years millions of Europeans were migrating to Australia in
search of a new life. As the migrant population continued to swell, so did the
demand for those products that were so much part of their European lifestyle.
Indeed, within a couple of years, the brothers found that their modest retail
outlet was no longer big enough to satisfy both the demands of their customers
and a growing number of small business clients. The
next stage in the development of the Cantarella group had begun. In 1956 after
becoming frustrated by the lack of quality Italian Espresso coffee, they began
roasting small amounts of coffee at their premises in Sydney’s Haymarket,
initially supplying the small Sydney cafe set. Eventually these premises became
too small for the burgeoning business and a move to Leichhardt in 1964 was
followed by a move of the company’s own coffee roasting facility from Goulburn
Street in the city to suburban Ryde in 1978. Headquartered today at Sydney’s
Silverwater, the company has branches in all States. Today,
driven by a second generation of family members, the brand Vittoria Coffee is
available in supermarkets and coffee houses Australia wide. It remains one of
the few major Australian brands privately owned and controlled without any
outside interests. Cantarella have also been at the forefront of coffee crop
development in Australia, fostering major plantations in far north of
Queensland. The quality of Australian grown Arabica coffee beans has increased
dramatically in standard over the past 15 years to a point where today they are
comparable to the world standard. |
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The
secret of Cantarella’s success with Vittoria Coffee is simple - a unique
combination of family tradition and expertise with today’s roasting technology
and product quality control. In fact that same espresso coffee produced and sold
in the 1950s has today become Australia’s largest selling Italian style
espresso coffee. Vittoria
coffee uses only 100% Arabica beans sourced from the world’s best coffee
producers. These raw beans are then combined to create a number of Vittoria
blends. It is these blends that have been developed from over 40 years of
experience in a market place that has seen continual consumer change. In
recent times, driven by consumer demand, Vittoria has also introduced a number
of new blends, including the Australian Breakfast Blend, a coffee that uses
predominantly Arabica beans grown here in Australia. All Vittoria coffees are
vacuum packed to retain freshness with a wide range of sizes and blends
available to suit a wide range of coffee tastes. |
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Vittoria
introduced its unique coffee college to the industry in 1996 and, quite simply,
there is nothing in Australia to match it. The college combines tradition,
passion for great coffee and a touch of a Tuscan garden, right in the heart of
Ryde in Sydney. It is a place where experts train today’s cafe professionals. Various
courses take Vittoria trade customers through every facet of the coffee process
... history, growing harvesting, roasting, cupping, equipment, extraction,
steaming, grinding, maintenance and preparation, everything from tree to cup. The
company has also introduced line extensions such as drinking chocolate -
Chocochino, a Cappuccino Creamer for those wishing to make cappuccino at home
and a range of quality coffee gift lines, including a special limited edition
collection series of espresso coffee cups. |
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The
company invests heavily in the marketing of Vittoria through national
television, radio and magazine advertising campaigns. It is also actively
engaged in the sponsorship of major cultural and sporting events, such as the
Australian Formula One Grand Prix. The Vittoria philosophy is committed to
strategic marketing and above the line media, store level support and extensive
ongoing public relations with its stake holders. Market
Research is also of vital interest to the company, with particular importance
being placed on the sourcing of supermarket and scanning data. The
data is integral to the development and implementation of effective marketing
strategies. |
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Innovative
in it’s marketing approach, up to date with consumer trends and
technologically advanced with its computerised warehouse and national
distribution network, the Cantarella group has carved a unique position for
itself in the Australian market. The success of Vittoria can be explained by
four fundamental core values. Family
Tradition - Many of the ideals of the founding brothers are today evident in
Vittoria Coffee. Changes that were made were made carefully and after much
consideration. Quality
Italian Style Coffee - This is the essence of Vittoria Coffee. Freshness
- Coffee tastes best when it’s fresh, hence the original decision to roast the
coffee here rather than importing it already roasted. Expertise
- Making great coffee is a mixture of man and machine. Nothing can replace
knowledge and expertise. |
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| All Vittoria blends use 100% Arabica beans. These are ideal for espresso
style coffees, as they are typically lower in caffeine and milder in taste. |
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| Arabica coffee is normally grown in mountainous areas 800 - 2000 metres
above sea level. |
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Espresso is a technique which uses water forced under pressure through
the coffee dose by an espresso machine. |
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Espresso, more than any other method, releases essential flavours and
oils from the ground coffee, giving it that unmistakable taste and aroma we have
come to love. |
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To make the perfect espresso requires a dose of ground coffee of around 7
grams. |
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The perfect dose represents approximately 50 - 55 beans, depending on the
Vittoria blend you are using. |
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In the roasting process, Vittoria conducts seven separate checks on
colour, to ensure every roast is consistent in strength and colour. |
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Vittoria currently roasts nearly 14 billion coffee beans a year, but
who’s counting... |
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