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There
is a myth about the national character that Australians are inward-looking about
humanitarian aid. Yet
while governments go on reducing their promised proportion of GNP to overseas
aid, World Vision, as the largest overseas relief and development non government
organisation, has been developing and partnering a powerful constituency for
giving. Eighty-four percent of Australians support the concept of foreign aid.
Fifty-one percent believe Australia has a responsibility to provide aid to third
world countries. This
market is as surprisingly varied as it is large. For World Vision it is the
legions of Australian school children who discover experientially what it is to
be poor and hungry through the World Vision 40 Hour Famine, the single largest
fundraising event and a national phenomenon – these children will be
tomorrow’s Australians with a conscience. It is the thousands of families and
individuals who sponsor children in the world’s poorest countries. It is
donors and people who remember World Vision in their wills. It is corporates who
have both compassion and a marketer’s feel for Australia’s real concerns in
the world. Nevertheless,
this market still has potential for development. It is estimated that only 30
percent of Australians give money to support relief and development overseas. Through
partnership and participation, World Vision is effectively tackling issues
related to relief and long-term development – poverty, income generating
projects, malnutrition, rehabilitation, health, education, food, security and
Indigenous Programs. It
is a market of Australians working with World Vision to create a world that no
longer tolerates poverty. |
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Building
a constituency for overseas aid is one thing, creating a belief that something
can be done about world poverty is another. Perhaps
the greatest achievement of the World Vision brand is not only its success in
growing to become Australia’s largest international aid and development agency
– and by so doing helping more people who live in desperate poverty – but in
giving a human face to overseas need. The
World Vision brand name is recognised by 86 percent of consumers and World
Vision Child Sponsorship has played no small role in this achievement. Child
Sponsorship has convinced Australians that the true starting point for any
humane development is children. It has created relationships with those who are
suffering, making the act of giving vivid, real and rewarding. Today,
photographs of sponsored children take pride of place in the homes of around
164,000 Australians. Yet
Child Sponsorship is only one of World Vision’s responses to suffering. In
disasters and emergencies around the globe, Australians have trusted World
Vision to deliver emergency relief provided by their donations – to famines in
Ethiopia and Rwanda, Hurricane ‘Mitch’ in Honduras and to Papua New Guinea
where a tsunami wiped out villages on a 40 kilometre front. Backed by solid
support from donors, World Vision swung into action with immediate short-term
relief plus a plan for longer-term assistance. Within
weeks of the tragedy in Papua New Guinea, World Vision found itself delivering
aid to flood victims in Bangladesh and bringing relief measures for millions
after flooding in China affected a quarter of the world’s most populous
nation. World
Vision not only responds to crises, but stays for the long haul. When
the peace keepers pull out, World Vision fights on for the children, their
families and communities. When the food drops stop, World Vision helps people
begin raising crops. When war teaches children to kill, World Vision teaches
them to read. World
Vision Australia’s marketing has achieved international recognition. At a
recent major awards ceremony in Chicago, judged against fundraising from over 30
countries, World Vision’s campaign ‘Who has the Vision?’ won Gold, top
prize, and Silver for magazine and television advertising. World Vision has also
received numerous Fundraising Institute Awards and Quality Service Awards. Another
achievement is World Vision’s success in focusing attention on issues. World
Vision helped spearhead the movement to ban landmines. An intense campaign
generated over 15,000 responses from supporters and members of the general
public. Prime Minister John Howard agreed to sign the treaty on behalf of
Australia. Campaigns
on issues such as the tragedy of the Girl-Child in third world countries,
Children-of-War and Child Labour have made World Vision the champion of the
Rights of the Child. |
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While
World Vision has grown to provide around $70 million in overseas aid, it has
never grown beyond its focus on children. World
Vision began in Australia in 1966, but can trace its roots to concern for one
child, a little girl, just after the Korean War finished in 1950. An American,
Dr Bob Pierce, was horrified by the plight of a girl in a Korean orphanage,
lacking food or rudimentary health care. So he persuaded a number of Americans
to ‘sponsor’ the children – by each giving a monthly donation to meet the
needs of one child. The idea caught on. Soon it spread beyond institutions to
very poor children in urban slums and rural villages. It also changed its
nature. Sponsorship became a source of funds for development projects that
improved life for the whole community, rather than simply providing day-to-day
care for one individual child. Over
the years, World Vision has become an international, Christian organisation,
active in more than 100 countries, providing emergency relief, child care and
community development programs throughout Asia, Africa, Latin America, the
Middle East and Eastern Europe. |
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World
Vision’s main product is World Vision – a vision for a better world. It is a
vision of action. Serving this vision are individual products that each work
towards creating a world that no longer tolerates poverty. The
centrepiece is World Vision Child Sponsorship, but other dynamic products are
Pledge Programs, 40 Hour Famine, Corporate Giving, Gifts in Kind, Cause Related
Marketing and Corporate Citizenship. Combined, these products impact on millions
of Australians. Through
World Vision Child Sponsorship alone, around 164,000 Australians actively
support 181,000 children, their families and communities. In
the 40 Hour Famine, around half a million people raise approximately $6 million
to provide assistance to famine victims in Sudan, India, Uganda, Zambia,
Mozambique, Myanmar, North Korea, Ethiopia and the Philippines. |
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In
addition to the ongoing work of delivering aid and initiating development where
needed, World Vision has embraced a challenging new vision statement –
“Working for a world that no longer tolerates poverty”. Another milestone of
change is the introduction of a new corporate identity – a logo which, with
its star/cross, symbolises hope. A
recent development is a marketing campaign designed to build trust and
confidence in aid and development work. It thanks Australians for joining World
Vision in no longer tolerating world poverty and furnishes surprising facts
about the impact, effectiveness and efficiency of World Vision’s programs
around the world. Championing
the Rights of the Child, World Vision continues to mount powerful media
campaigns against the injustices of the Girl-Child, Child Labour and
Children-of-War. Community
Heath Care with indigenous people was yet one more Australian first. World
Vision is also breaking new ground in lobbying key advocacy issues and engaging
in Government and collaborative efforts. |
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World
Vision projects an integrated vision through Television Commercials, Community
Service Announcements, Direct Mail, Telemarketing, TV Specials, Radio, Printed
Media (magazine, newspapers and inserts), Electronic Mail, Joint Promotions,
Cause Related Marketing and the 40 Hour Famine. |
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World
Vision is a Christian organisation reaching out to a hurting world and today is
identified by consumers (unsolicited) as the most trusted and efficient overseas
aid agency. The
corporate world is discovering that such a caring brand equity can, through
support, add value to its own image, generating a powerful message of goodwill
amongst its consumers, employees and competitors, establishing a standard of
global ethics, values and sound corporate citizenship. Seventy-six percent of
consumers prefer to buy a product or service that is associated with a cause,
such as World Vision, and 59 percent say they would switch brands to do so.
Eighty-three percent say that it is good for companies to involve themselves in
Cause Related Marketing, with 61 percent saying they would be more likely to
stay loyal to a company involved in Cause Marketing. It
is an opportunity to gain new customers, achieve higher affinity levels and
provide a competitive advantage. Corporates
are partnering World Vision through Gifts in Kind and cash donations. World
Vision offers a variety of donation packages, one being joint promotion. A good
example of a World Vision corporate Gifts in Kind partnership is the Uncle
Toby’s “Breakfast for the Kids” campaign. For every one kilo of tropical
muesli purchased by World Vision, Uncle Toby’s donated two more. The amount of
muesli shipped to Romania will provide breakfast for 1300 children for one year. Another
donation opportunity is leverage buying – World Vision purchases much needed
items at a heavily reduced rate. |
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World Vision International operates in more than 100 countries benefiting
over 72 million people through 4300 projects. |
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| At the end of 1998, 164,000 Australians were supporting 181,000 children,
their families and communities through Child Sponsorship. |
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In 1998, over 20 Australians were working in overseas locations for World
Vision Australia. |
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Through supporters, child sponsors, 40 Hour Famine participants, donors
and advocates – World Vision Australia was able to deliver aid and relief in
1998 valued at almost $77 million. |
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World Vision began in September 1950 when Korean war correspondent, Dr
Bob Pierce, returned home to the United States with a vision
and a determination to link children in need with caring supporters. |
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