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When
Yoplait was launched into the Australian market in 1982, annual yogurt
consumption was quite low at 0.9 kilograms per head. The total market size was
only 14,000 tonnes. By 1999, the market for yogurt has grown to 91,000 tonnes,
valued at $315 million, and consumption per head is more than six kilograms.
Household penetration is 80%, and is even higher in households with children. The
strong annual growth that yogurt has experienced in the years between 1982 and
1999 owes much to Yoplait. It took only six weeks after its launch for Yoplait
to become market leader, and the brand has been instrumental in driving market
growth by encouraging market segmentation. In the early 1980s, the yogurt
products on the market were designed to have reasonably broad family appeal. In
1985, Yoplait was the first to offer a light yogurt, and in the ensuing years
the brand has continued to meet the lifestyle demands of consumers, especially
in regard to convenience, health, great taste, flavour and variety. Key
segments of the yogurt market now include regular, light, diet, acidophilus and
bifidus yogurts with their extra health benefits, and children’s yogurts. Currently,
the highest consumption of yogurt is by children. It is anticipated that these
younger generations will continue to enjoy yogurt well into adulthood, further
growing the market by increasing penetration and consumption. Present-day
Australian adults were not brought up with yogurt, and have been slower than
their children to adopt the product. Yogurt
is eaten on various occasions by all members of the family. Single serve packs
are generally used as snacks at any time during the day. The larger family size
packs are also used throughout the day, especially to provide topping for fruit
or cereal at breakfast or a healthy dessert. Yogurt is also becoming popular for
cooking, as an alternative to cream or ice cream and in ethnic dishes such as
tzatziki dips. |
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Yoplait
offered the first true national brand of yogurt with substantial consumer
appeal. Prior to Yoplait’s launch there was limited choice and a general focus
on full fat and natural-flavour products with a tart flavour profile. Yoplait
made available a range of fruity flavours with innovative packaging in
user-friendly twin packs, and the yogurt market has never looked back. In
1984, Yoplait was the first brand to launch a four pack, while introducing the
concept of a variety of flavours in the one pack. A year later, Yoplait launched
its Fresh’n’Light range (now called Yoplait Light), successfully offering
consumers a great-tasting, low-fat choice with “less than 0.5% fat”. By
1986, Yoplait multipacks were the top five national sellers and the launch of
multipack themes, such as Berry Delights in 1987, continued to encourage growth
in this segment. Yoplait made additional health benefits available with the
launch of the Yoplus range in 1990, which incorporated the now well-known
probiotic cultures of acidophilus and bifidus. The
introduction of Yoplait Petit Miam in 1991 was an opportunity to provide a
healthy snack, especially for children. Petit Miam (It’s French for Yum) was
the first children's fromage frais on the market and also the first product to really meet the specific needs
of both mothers and children. It is a product that children can call their own
in a pack of appropriate size and with a thick texture to make eating easy,
while simultaneously offering the nutritional values that mothers wanted to see.
Petit Miam has been supported with a strong advertising campaign featuring cute
French children. Taking
yogurt to even younger consumers, Yoplait launched Yoplait Baby, a range of
fresh dairy products targeted at babies from six months of age. This range has
been formulated especially to meet the nutritional needs of babies and to
provide a fresh and convenient format for mothers. Yoplait
is the best-known brand in its segment of the Australian market and has
continued to enjoy strong growth since its launch more than a decade and a half
ago. |
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The
story of yogurt begins with Middle Eastern nomads and the Persians. The first
yogurts were made from the milk of various animals, concentrated by heat and
fermented naturally to produce a smooth, delicious product known then as ‘sour
milk’. The fermentation process in these predecessors of our yogurt destroyed
undesirable microorganisms and left the beneficial lactic acid bacteria which
gave the pleasant aroma and flavour which yogurt lovers appreciate to this day. It
was believed that the Biblical character Abraham derived his virility and
longevity from yogurt. Some scientists regard modern yogurt, a blend of
nutritious milk and beneficial cultures, as one effective tool for dealing with
many health problems. Yogurt provides an excellent source of calcium and other
essential nutrients. It is also suitable for people with lactose intolerance,
since the bacteria which create yogurt use lactose as an energy source and lower
its levels substantially. Today’s
consumer believes yogurts stand alone for their texture, taste, nutritional
values, variety and versatility. |
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The
Yoplait brand originated in France and is now sold in 68 countries. It is the
second largest fresh dairy brand in the world. In Australia, Yoplait is
manufactured and marketed under licence to National Foods Ltd, the largest
supplier to the supermarket cold case in Australia. One in three Australians
consumes a National Foods product every day. The company competes in three
market sectors - Juice, Milk and Dairy Foods — and holds a leadership share in
each. National
Foods recently built a state of the art fresh dairy factory at Morwell in
Victoria, and all Yoplait products are now made there. Prior to the opening of
the site, Yoplait products had been manufactured at various sites across
Australia. Yoplait
offers more than 40 different flavour combinations, an important way to keep
consumers interested in the category. New varieties are launched every season.
Recently, Yoplait added citrus flavours to its range following a strong trend in
European markets. |
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The
Petit Miam franchise was extended in 1996 with the innovative product Petit Miam
Tubes, a convenient eat-anywhere snack which has been a great hit for school
lunches. The tubes are also popular frozen, offering a healthy snack on hot
summer days. In
1998, Yoplait launched Diet Lite yogurt with only 0.1% fat and 48 calories per
100g but with all the full, delicious fruity taste of Yoplait. At the same time,
Yoplait introduced the children’s range Fruzoo, aimed at kids who had moved on
from the small tubs of Petit Miam. Fruzoo is intended to make yogurt products
fun for children while retaining the nutritional values mothers expect. All
Fruzoo packs have bright packaging with different animal themes such as Africa
or the Arctic. Yoplait
now provides consumers with the largest range of products in market segments
catering to everyone from babies to adults. |
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The
Yoplait brand has always had strong, consistent advertising that is fun to
watch, supporting the brand and building brand values. The commercials have
focused on a French setting with French people and the gendarme as a central
character. The advertising has consistently used the line “Yoplait. It’s
French for yogurt” and has always been designed to have maximum family appeal.
Core advertising has consistently been supported by 15 second advertisements,
announcing new flavour varieties. The
unique and appealing advertising campaign was one of the reasons for the early
and overwhelming success of the Yoplait brand. Brand awareness has always been
the strongest in the category. Yoplait’s
sub-brands have always been launched with campaigns that maintain the brand
values and have kept the brand fresh and relevant to consumers. The most recent
Yoplait commercial, launched in September 1998, is focused on Yoplait Light with
its great creamy taste and its “less than 0.5% fat” claim. The television
campaign has been strongly supported by transit and in-store advertising. |
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Yoplait
has consistently maintained its brand values of French, Fruity, Fun and Family. |
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Every year, Yoplait produces enough tubs of yogurt to stretch from
Melbourne to Paris when lined up side by side. |
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| Yoplait is available in 68 countries around the world. |
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To make its range of products, Yoplait uses around 30 million litres of
fresh milk every year. |
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| There are two trillion live bacteria in every 200 gram tub of Yoplait yogurt. | |||